FAQs
General questions
How to use POW!DER
When will I start to see a difference for my child?
Honestly? There probably won't be a single dramatic moment — and that's the point.
POW!DER is a food supplement, not a medicine. It doesn't work like a prescription, with a clear before-and-after. Nutrition works cumulatively, through consistency, over time.
Every child is different. How they eat, how they sleep, how active they are, what stage of growth they're in — all of these things play a role. POW!DER is one part of that picture, not the whole thing.
What most parents tell us they notice first is that their child actually enjoys taking it, which means it becomes part of the routine rather than a battle.
From there, it varies. Some parents tell us they've seen a noticeable difference in their child's energy, focus, or general resilience. Others say the biggest change was in themselves — less worry, knowing the fundamentals were being handled. For children who were consistently missing specific nutrients from their diet, parents have told us the impact was significant.
We can't promise specific results — every child is different. But we can say that consistency matters, and the parents who stick with it tend to notice the most.
Why is POW!DER designed for ages 4–16?
POW!DER was developed specifically around the nutritional needs of children aged 4–16 — not scaled down from an adult product.
Every nutrient and every amount is adjusted for growing children's bodies.
It's not suitable for children under 4. If you're considering it for a younger child, we'd recommend speaking with a qualified healthcare practitioner first.
Is POW!DER just a multivitamin?
It's a fair question — and we're quite proud of the answer.
A typical multivitamin covers vitamins and minerals. POW!DER goes quite a bit further. It brings together 21 vitamins and minerals, 8g of plant protein, prebiotic fibre, and a rainbow blend of fruit and vegetable powders — beetroot, broccoli, spinach, bilberry, pomegranate, turmeric, ginger, and lutein from marigold.
That's a lot of nutrition to fit into a single daily serving — and more than most breakfasts manage on even a good morning.
Why do we recommend POW!DER at breakfast time?
Breakfast is where routines tend to be most fragile. Time is short, appetites are unpredictable, and whatever happens at the breakfast table is what your child takes into the day.
POW!DER was designed for exactly that moment. One serving — mixed into milk, a smoothie, or overnight oats — and the nutritional fundamentals are covered before your child heads out the door.
That's 21 vitamins and minerals, protein, fibre, and a blend of fruit and veg powders, alongside whatever breakfast actually happened.
It's a lot of ground covered in very little time.
Can my child have their serving of POW!DER any time of the day?
Of course, if breakfast doesn't happen — or happens at speed — your child can have POW!DER any time of day. After school, at snack time, or before an evening club. It works whenever it fits your family's routine.
How do I make POW!DER?
Add one daily serving (15g) to 250ml of cold milk and shake for about 15 seconds. Done.
It also works well blended into smoothies, stirred through overnight oats, or mixed into yoghurt. For more ideas, we share recipes over on our social channels.
What if my child is fussy about the taste?
We spent over two years getting the chocolate flavour right — and rejected over 30 versions along the way. Including a few that genuinely tasted like soil.
We worked with nutritionists, food scientists, and a chocolatier who made us earn every yes. The result is something most children actually ask for — completely unaware there's broccoli, spinach, and beetroot in there.
For the ones who need a little more convincing, blending it into a smoothie with banana or berries tends to do the trick.
A berry flavour is on its way too — because children's tastes have a habit of changing on you.
Is POW!DER a meal replacement?
No. POW!DER is a food supplement, not a meal replacement.
It's designed to sit alongside breakfast — whatever that looks like for your family — and help cover the nutritional fundamentals when real life gets in the way. It doesn't replace food. It supports it.
How much should my child have?
One daily serving — 15g, as guided on pack. Mixed into 250ml of cold milk, a smoothie, or overnight oats.
Do not exceed the recommended daily amount. If you have any concerns, speak with a healthcare professional.
Can my child take POW!DER alongside other vitamins or supplements?
POW!DER already includes 21 vitamins and minerals, so in most cases, there's no need for a separate multivitamin alongside it.
If your child is currently taking other supplements — particularly those containing vitamin D, iron, or zinc — it's worth checking with a healthcare professional to make sure the combined amounts are appropriate.
What if my child doesn't like it?
[PLACEHOLDER — Taste guarantee offer to be confirmed.]
Product and ingredients
Is POW!DER safe for my child?
This is the most important question you can ask — and it's the one we've spent the most time getting right.
POW!DER was developed over two years with qualified nutritionists, specifically for children aged 4–16. It wasn't adapted from an adult product. Every ingredient, every nutrient form, and every amount was chosen with children's daily use in mind.
Here's what that looks like in practice:
-Independently tested by UK laboratories for harmful microorganisms, heavy metals, and macronutrient accuracy
-Free from artificial colours, artificial sweeteners, sugar alcohols, and unnecessary additives
-No added sugar 100% vegan and gluten-free (tested and confirmed)
-Mineral forms chosen for gentle digestion (bisglycinate iron, magnesium, zinc, and manganese)
-Made in the UK
We give POW!DER to our own children. That's the standard we hold it to.
Why do some nutrients show more than 100% NRV on the label?
POW!DER was formulated with nutritionists specifically for children aged 4–16. Growing children have high demands for certain nutrients, and some of those nutrients are genuinely hard to get enough of through food alone.
Vitamin D is a good example. The UK government recommends that all children take a daily vitamin D supplement, particularly during autumn and winter when sunlight is limited. POW!DER provides 10µg per serving — that shows as 200% of the adult NRV, but it's exactly in line with what's recommended for children.
Every amount in POW!DER was chosen with this age group in mind, not to inflate a label. All sit within established safe upper limits for children — nothing has been included at levels that would give you cause for concern.
What does POW!DER actually cover?
POW!DER is designed to support the nutritional fundamentals that can be harder to get consistently at breakfast — especially for children with limited appetites or strong food preferences.
Each daily serving includes 21 vitamins and minerals, 8g of plant protein, prebiotic fibre, and a rainbow blend of fruit and vegetable powders.
That covers support for growth and bones, immune function, steady energy, cognitive function, focus and nervous system function, and digestion.
It sits alongside whatever breakfast actually happened — not instead of it.
Is POW!DER third-party tested?
Yes. POW!DER is independently tested by UK laboratories for harmful microorganisms, heavy metals, and macronutrient accuracy.
We take this seriously — because if you're giving it to your child every morning, you should be able to trust exactly what's in it.
Why is POW!DER a powder and not a gummy or tablet?
A few reasons — and they're all practical.
Powders can carry more. Unlike gummies or tablets, a powder lets us include meaningful amounts of protein, fibre, vitamins, minerals, and fruit and veg powders in a single daily serving. You simply can't fit that into a gummy.
Powders don't need the extras. No sugar coatings, no binders, no gelatine, no fillers to hold a shape together. What's in the serving is what your child gets.
And powders fit real mornings. Mixed into milk, a smoothie, or overnight oats, POW!DER becomes part of breakfast rather than another thing to remember. For children who aren't great with tablets or aren't keen on chewable vitamins, it's often the easier option.
Where do I store POW!DER?
Keep it in a cool, dry place — a kitchen cupboard is fine. Once opened, use within 90 days.
Is POW!DER vegan?
Yes. POW!DER is 100% plant-based, made without any animal ingredients.
Does POW!DER contain sugar?
No added sugar. Each 15g serving contains just 0.2g of naturally occurring sugars.
POW!DER is sweetened with a small amount of stevia (a natural plant-based sweetener), balanced alongside real cocoa and natural flavours. No artificial sweeteners, no sugar alcohols.
Most children's supplements rely on sugar to make the taste work. We chose not to — and it took over two years to get the chocolate flavour right without it.
What is the rainbow blend?
The rainbow blend is a mix of fruit and vegetable powders included in every serving of POW!DER:
Beetroot, broccoli, spinach, turmeric, ginger, bilberry extract, pomegranate extract, and lutein from marigold.
Different coloured plants contain different phytonutrients — reds and purples provide anthocyanins and betalains, greens provide chlorophyll and lutein, oranges and yellows provide curcuminoids and carotenoids.
Why don't you include probiotics?
It's something we looked at carefully — and decided against.
Probiotics need very specific conditions to survive and stay effective. Moisture, temperature changes, light, and time in storage or transit can all weaken them. In a powder that gets opened daily, those conditions are hard to guarantee.
We include prebiotic fibre (inulin from chicory root), which helps feed the friendly bacteria already in your child's gut. But for probiotics themselves, we believe they're better taken as a standalone supplement where the conditions can be properly controlled.
Where is POW!DER made?
Right here in the UK — and we're proud of that.
Shipping & delivery
When can I expect to receive my order?
[PLACEHOLDER — Delivery timelines to be confirmed once the carrier is finalised. Structure below ready to populate.]
- UK Mainland: [timeline]
- Offshore UK / Scottish Highlands: [timeline]
- International: [if applicable]
We'll send you a confirmation email with tracking details once your order has shipped, so you can follow it all the way.
How do I cancel my order?
We pack orders quickly, so there's only a short window to make changes. If you need to cancel or adjust anything, get in touch with our customer team as soon as possible and we'll do what we can.
hello@9amsaint.com
What's your returns policy?
What's your returns policy?
You can return any unopened product within 30 days of delivery for a full refund. Items need to be in the same condition as received.
To start a return, log into your account and fill out the returns form. If you don't have an account yet, you can create one [here].
Our customer team is happy to help if you need a hand — just email hello@9amsaint.com.
Where do you ship to?
We currently ship across the UK but stay tuned as we will ship to more locations soon.
What is our returns policy?
Returning your 9AM Saint? We keep things simple and convenient. You can return any of our products within 30 days for a refund.
Just remember, items must be unused and in the same condition as received. If it's unopened, that’s great, you can return it at your own cost at your local post office.
Before initiating a return, please log in and fill out the returns form in your account area. Our awesome fantastic customer experience team will be right there to assist you.
Don't have an account? Create one here. (Link to account)
How do I track my order?
Once your order has shipped, you'll receive a confirmation email with a tracking link so you can see exactly where it is.
If anything looks off or your order hasn't arrived when expected, drop us an email at hello@9amsaint.com and we'll look into it.
How much is shipping?
[PLACEHOLDER — Free shipping threshold and delivery charge to be confirmed. Draft structure below.]
Delivery is free on all orders over [£XX]. For orders under that, there's a flat delivery charge of [£X.XX].
What delivery company do you use?
[PLACEHOLDER — To be confirmed. Will update once carrier is finalised.]
Managing my Subscriptions
What does Subscribe & Save include?
Subscribe and you'll save 15% on every order, with free shipping and total flexibility — pause, skip, or cancel anytime.
Your POW!DER is delivered on a regular schedule [CHECK: 15, 30, 45, or 60 days — confirm which frequencies are available], so it's one less thing to remember.
Can I buy POW!DER without a subscription?
Yes. You can make a one-time purchase of 1, 2, or 3 bags — no subscription needed.
It's a good way to try POW!DER before committing, or to pick up extra bags when you need them.
Can I make changes to my subscription?
Yes — you have full control. Log in to your account, and you can change your delivery date, adjust your delivery frequency, or update your details at any time.
You can also get in touch with our customer team if you need a hand — hello@9amsaint.com.
Can I cancel my subscription?
We've made cancelling your subscription a walk-in-the-park, or should I say, a click in your account.
Log into your account and follow the steps to cancel — no hoops to jump through.
Before you do, it's worth knowing you can also pause, skip, or change your delivery frequency if you just need a bit more time between orders.
If you ever want to come back, you can reactivate from your account whenever you're ready.
How do I manage my subscriptions?
Take full charge of your subscription preferences like delivery date, frequency, and cancellation within your account.
Everything lives in your account.
Log in at [INSERT ACCOUNT URL] to make changes.
If you haven't set up an account yet, register using the email address you used when you placed your order.
Our customer team is happy to help if you get stuck — hello@9amsaint.com.
Simply log in at (Insert 9AM Saint log-in details) If you haven't created an account yet, register using the email address linked to your purchase.
Need assistance? Our customer team is here to lend a hand, whether creating your account or modifying your subscription.
You're in control, and we're here to help!
How do I create an account?
After placing your first order, you'll receive an activation email with a link to set up your account. From there, you can manage your subscription, update your details, and track orders.
If you'd prefer to set it up later, register at [INSERT ACCOUNT URL] using the email address linked to your purchase.
I can’t log into my account. What steps can I follow?
We've got a couple of tricks up our sleeve that might just solve the mystery.
First, check you're using the same email address you used when you placed your order.
If you're seeing an "unidentified user" error, it's likely your account hasn't been fully activated yet. Click "Create an account" and follow the steps — you should receive an activation email.
Still stuck? Get in touch with our team at hello@9amsaint.com and we'll help to sort it out.
How do I change my order date?
Need to shake things up and get your order a little sooner? Or maybe you're just not ready to dive into your next delivery yet? Life happens.
Log into your account, find the delivery date option, and pick a new date that works for you. Changes take effect straight away.
How do I change my delivery frequency?
Log into your account and head to the delivery settings. You can adjust how often you receive your POW!DER [CHECK: confirm available frequencies — 15, 30, 45, or 60 days].
How do I change the delivery address in my account?
Log into your account and head to the delivery settings. You can adjust how often you receive your POW!DER [CHECK: confirm available frequencies — 15, 30, 45, or 60 days].
How do I update my payment information?
Log into your account, go to your details, and select the option to update your payment method. Enter your new card details and save — done.
Allergies, diet & medical conditions
Is POW!DER suitable for children with allergies?
POW!DER is 100% vegan and gluten-free (tested and confirmed). Our ingredients list does not contain dairy, egg, soy, peanuts, or tree nuts.
However, POW!DER is made in a facility that also handles peanuts, tree nuts, milk, sesame seeds, celery, soya, fish, molluscs, and crustaceans.
Strict cleaning and segregation procedures are in place, but we cannot guarantee that trace amounts are never present. This is why we include precautionary allergen advice on our packaging.
If your child has a serious allergy, please check the full ingredient list on the pack and speak with a healthcare professional before use. If you have any questions, our team is always happy to help — hello@9amsaint.com.
Can my child have POW!DER if they have a specific medical condition?
We'd always recommend speaking with your child's doctor or healthcare professional before introducing POW!DER if your child has a diagnosed medical condition — including diabetes, histamine intolerance, or any other condition that may be affected by diet or supplementation.
To help that conversation, here are a few things worth knowing:
- The full ingredient list is printed on every pack and available on our website
- POW!DER contains 0.2g of sugars per 15g serving
- Some ingredients — such as cocoa, spinach, and turmeric — may be relevant for children with histamine sensitivities, depending on individual tolerance.
We're not in a position to advise on whether POW!DER is suitable for any specific medical condition — that's a conversation best had with someone who knows your child. But if you'd like to talk through what's in POW!DER, our team is happy to help — hello@9amsaint.com.